Privacy Policy

Weqin E-commerce Co., Ltd. (“We,” “Our,” or “Us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use and protect that data, and the choices you have regarding your information when you interact with our website or services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Introduction

Weqin E-commerce Co., Ltd. is a company located in the Hunan Province, China, at the Huaihua International Land Port Economic Development Zone Science and Technology Incubator Park (Cross-border E-commerce Industry Park), Fourth Floor, Room 4-3. Our goal is to provide high-quality e-commerce solutions, and to do so, we need to collect, store, and process certain information.

This Privacy Policy explains the practices we follow in collecting and processing personal information on our website, and outlines how you can manage your privacy preferences.

2. Information We Collect

We collect two types of information: Personal Data and Non-Personal Data.

Personal Data refers to any information that can be used to identify you as an individual. This includes:

• Contact Information: Name, address, email address, phone number.
• Account Information: Username, password, payment details, order history.
• Communications: Information we gather when you contact us via email, phone, or other means.

Non-Personal Data includes information that cannot be used to identify you directly. This may include:

• Device Information: IP address, browser type, operating system.
• Usage Information: How you interact with our website or services (e.g., pages visited, time spent, and clicks).
• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and improve our services: We use your personal data to process transactions, deliver products, or communicate updates regarding your orders or services.
• To personalize your experience: We may use your data to personalize content, services, and advertisements to better meet your preferences.
• To respond to inquiries: We may use your contact information to respond to customer service requests or support inquiries.
• To improve our website and services: Non-personal information helps us understand how users interact with our website, enabling us to optimize performance and user experience.
• To communicate with you: We may send you updates about our services, products, promotions, or other relevant information. You can opt-out of marketing communications at any time.

4. How We Share Your Information

We will not sell, trade, or rent your personal data to third parties. However, we may share your information in the following instances:

• With service providers: We may share your information with third-party companies that assist in providing services on our behalf, such as payment processors, delivery companies, or customer support providers.
• For legal purposes: We may disclose your personal information if required to do so by law, such as to comply with a legal obligation, protect the rights, property, or safety of Weqin E-commerce, or to defend against legal claims.
• With business partners: We may share aggregated, non-personal data with business partners or affiliates for analysis or business purposes, without disclosing personal information.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies allow us to:

• Track usage: We use cookies to analyze how visitors interact with our website, helping us improve user experience.
• Remember preferences: Cookies allow us to remember your settings and preferences, so you don’t need to re-enter information.
• Personalize ads: We use tracking technologies to serve targeted advertisements based on your browsing activity.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your experience on our website.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access to Data: You can request access to the personal data we hold about you.
• Correction of Data: If you believe the personal data we hold is inaccurate, you can request that we correct or update it.
• Deletion of Data: You may request that we delete your personal data, subject to certain legal and contractual obligations.
• Opt-out of Marketing: You have the right to opt-out of receiving marketing communications from us at any time. You can unsubscribe by following the link in our marketing emails or by contacting us directly.

7. Data Security

We take the security of your personal data seriously and implement appropriate physical, electronic, and managerial procedures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method can be guaranteed to be 100% secure, and we cannot guarantee the security of information sent to or received from our website.

8. Third-Party Services

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.

We may also use third-party services, such as analytics or advertising partners, that collect information through cookies and other technologies.

9. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information as quickly as possible. If you believe that we may have collected personal data from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Weqin E-commerce Co., Ltd.
4th Floor, Room 4-3,
Huaihua International Land Port Economic Development Zone,
Science and Technology Incubator Park (Cross-border E-commerce Industry Park),
Huaihua, Hunan Province, China.